Verify Your dbajee Account
Account verification is how we make sure your bKash, Nagad, or Rocket wallet and your dbajee account belong to the same person. It is a security step that protects your balance — if someone tries to withdraw to a wallet that does not match your verified details, the request will not go through. You will need a valid photo ID and the
mobile wallet number registered in your name. Submit them through the verification section in account settings. Once verified, your withdrawal path is open and your account sits in a higher-trust tier for support queries.
- Go to account settings — Find the verification section under your profile. It shows what documents are still needed and which steps are already done.
- Upload your photo ID — A national ID card or passport works. The image needs to be clear enough to read the name and ID number without cropping.
- Confirm your wallet number — Enter the bKash, Nagad, or Rocket number registered in your name. It must match the name on the ID you submitted.
- Wait for confirmation — Our team reviews submissions and confirms by email or account notification. Most reviews complete within one business day.